Advancement Services Representative

3 days ago

Vancouver, British Columbia, Canada BC Cancer Foundation Full time
About the Role

The BC Cancer Foundation is seeking a highly skilled and detail-oriented Advancement Services Representative to join our team. As a key member of our Advancement Services team, you will play a critical role in providing exceptional donor experiences, processing gifts, and maintaining accurate records.

Key Responsibilities
  • Provide exceptional customer service to donors, responding to inquiries and resolving issues in a timely and professional manner.
  • Process gifts, including verifying information, preparing tax receipts, and maintaining accurate records.
  • Input data into our database, ensuring accuracy and attention to detail.
  • Assist with data cleanup and maintenance projects, ensuring our database is up-to-date and accurate.
  • Collaborate with Development staff to provide support and assistance as needed.
  • Perform other administrative tasks, including opening and distributing mail, and coordinating the flow of information.
Requirements
  • Secondary School Diploma or equivalent, plus two years related experience, preferably in fundraising or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with donors, staff, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Experience with Raiser's Edge or another customer relationship management system is an asset.
What We Offer
  • Competitive salary range: $47,000 - $52,000.
  • 4 weeks' vacation, plus office closure between Christmas Eve and New Year's Day.
  • Comprehensive benefits package, including health, dental, and vision coverage.
  • Participation in the Municipal Pension Plan.
About Us

The BC Cancer Foundation is the fundraising partner of BC Cancer and the largest charitable funder of cancer research in B.C. We are committed to fostering a culture of diversity and inclusion, and welcome applications from all qualified candidates.

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