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Veterinary Receptionist

2 months ago


Toronto, Ontario, Canada VCA Canada Full time

Veterinary Receptionist Job Description

We are seeking a highly organized and empathetic individual to join our team as a Veterinary Receptionist at VCA Canada Downtown Animal Hospital. As a key member of our client care team, you will play a vital role in creating a welcoming environment for our clients and their pets.

Key Responsibilities:

  • Provide exceptional customer service and create a positive experience for clients and their pets
  • Answer multiline phone system and track and book appointments effectively
  • Schedule appointments, admit and discharge pet patients, and process payments
  • Assist with general housekeeping duties and maintain a clean and organized reception area
  • Develop a strong understanding of veterinary services and medical office procedures

What We Offer:

  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • RRSP Employer 5% Match Program
  • Extensive online access to journals and textbooks
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Generous personal pet care discounts

About VCA Canada:

VCA Canada is a well-established veterinary clinic with a strong focus on customer service and patient care. We offer a positive and fun work environment, and our team is dedicated to making a difference in the lives of pets and their families.