Store Manager

2 weeks ago


Ottawa, Ontario, Canada Pandora AS Full time

About the Role:

The Store Manager will be the ultimate Pandora Fan, fully immersing themselves in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences.

Key Responsibilities:

  • Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales and achieve commercial targets.
  • Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
  • Utilize brilliance across talent, brand, operations, and fan experience to guarantee the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
  • Develop and implement strategies to exceed individual and store sales goals, building a genuine connection with customers and creating unforgettable shopping moments.
  • Lead by example, demonstrating a results-oriented approach and a passion for the brand, culture, and product.

Requirements:

  • At least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  • A flexible work schedule that includes nights, weekends, and holidays.
  • Robust compensation package including base + bonuses and RRSP program.
  • Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
  • Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.



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