Cleaning Services Director

2 days ago

Halifax, Nova Scotia, Canada ISS Facility Services Full time

Cleaning Services Director

Contract: Healthcare

Contract Type: Permanent

Within the UK, ISS Facility Services - Healthcare provides cleaning and other facilities services to customers across various market segments and geographical areas.

As the Cleaning Services Director, you will be responsible for managing the service to meet and exceed performance targets while maintaining day-to-day liaison with the client. You will provide direction, guidance, and support to all ISS staff, ensuring they can effectively carry out their roles.

Key Responsibilities:

  • Provide direction, guidance and support to all ISS staff to ensure they can carry out their roles effectively.
  • Complete all relevant documentation and maintain accurate records for company systems including sickness procedures, quality monitoring, food hygiene, training, and staff performance monitoring.
  • Assist in the collation and completion of all Company reports and documentation in relation to the Services provided within the agreed timescales.
  • Control and monitor sickness levels within the Contract and ensure that P&C processes are followed in managing sickness and absenteeism.
  • Create, maintain and enhance effective working relationships with all major stakeholders (colleagues, patients, visitors, PFI Partners & Trust Staff) to ensure satisfaction with our service.
  • Plan, allocate and evaluate work carried out by individuals under your control while managing annual leave requests and service demand.
  • Manage and evaluate objectives and targets for the service as outlined in the business plan, participating in the preparation of plans, budgets and forecasts.

Requirements:

  • Management Degree or Higher Level Diploma and skill-based qualification or equivalent.
  • Previous experience in managing a service contract.
  • Previous experience in labour management.
  • Company pension.
  • Day shift.
  • Monday to Friday.

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