Senior Insurance Claims Specialist
2 weeks ago
We are seeking a highly skilled and empathetic Senior Customer Service Representative to join our Insurance Underwriting and Claims Assistance Centre team. As a key member of our team, you will play a vital role in assisting clients with their insurance underwriting and claims processes.
Key Responsibilities- Handle client calls and inquiries related to insurance claims
- Collect and analyze information to assess clients' insurability
- Complete insurance and medical questionnaires with clients
- Refer clients with specialized needs to colleagues
As a Senior Customer Service Representative, you will enjoy a competitive compensation package, including a starting salary of $23.50/hour with evening premiums. We also offer a tuition reimbursement program and a comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan.
Our CultureAt National Bank, we value passionate people and bold ideas. We work together to help our clients and colleagues achieve their goals and foster a positive employee experience. Our dynamic work environments and cutting-edge collaboration tools enable us to stay agile and responsive to our clients' needs.
Requirements- High school diploma
- Customer service and advisory experience
- Understanding of medical terminology
- Ability to determine the level of importance of information received from clients
In addition to our competitive compensation and benefits package, we offer a range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, and a generous pension plan.
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