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Customer Service Ambassador
2 months ago
About The Brick
The Brick is a dynamic and customer-focused organization seeking to expand its service team. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.
Job Summary
We are looking for a highly motivated and customer-centric individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing top-notch customer support, resolving issues, and promoting customer loyalty.
Key Responsibilities
- Respond to customer inquiries and provide solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Perform other duties as assigned
Requirements
- Strong customer service focus
- Team-oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why Work at The Brick?
- A comprehensive benefits package, including Health, Dental, and Paramedical Services for you and your family
- A competitive remuneration package that will commensurate with experience
- Career progression potential with access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents
