Customer Service Ambassador
6 days ago
Career Overview
At Advantage Communications, we are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in both French and English.
Key Responsibilities
- Respond to customer inquiries in a professional and courteous manner.
- Provide accurate and timely resolutions to customer issues.
- Document and update customer records in our systems.
- Collaborate with internal teams to resolve complex customer issues.
- Participate in ongoing training and development to improve customer service skills.
Requirements
- Must be fully bilingual in French and English.
- High school diploma or equivalent required.
- Excellent communication and presentation skills.
- Prior technical service or call center experience preferred.
Benefits
- Competitive hourly rate: $17.00 - $20.00 per hour.
- Opportunities for career growth and advancement.
- Comprehensive benefits package, including medical, dental, and vision coverage.
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