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Strategic Operations Leader

2 months ago


Thunder Bay, Ontario, Canada GardaWorld Full time

**Job Summary**

GardaWorld is seeking a seasoned Service Delivery Manager to drive operational efficiency and strategic initiatives. As a key member of our team, you will be responsible for leading daily operations, developing streamlined processes, and fostering a culture of innovation.

**Key Responsibilities:**

  • Develop and implement process improvements to enhance operational efficiency.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Lead and manage daily operations to meet productivity targets and quality standards.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

**Requirements:**

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

**Accommodations are available upon request to support your participation during all stages of the recruitment process.**