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Technical Support Specialist

2 months ago


Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at ECS Electrical Cable Supply Ltd.

Job Summary

The Technical Support Specialist will provide technical assistance and support to our customers and internal teams, ensuring that our computer systems and networks are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, networks, and software
  • Install, configure, and maintain computer systems and networks
  • Develop and implement technical solutions to resolve customer issues
  • Collaborate with internal teams to ensure seamless integration of technical systems
  • Document and maintain technical knowledge and procedures
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment