Senior Technical Program Manager

1 month ago

Toronto, Ontario, Canada Amazon Development Centre Canada ULC - K03 Full time
Job Summary

Amazon Shopping Videos is a strategic program at Amazon that aims to provide customers with a new experience where they can find product inspiration through video, learn more about products they are interested in, and interact with great creators and their communities.

We are seeking a Senior Technical Program Manager who thrives in an ambiguous environment while delivering results with a customer-obsessed mindset.

Key Responsibilities
  • Execute and deliver the Amazon Live program technical/engineering projects for both our retail shoppable video watching customers to inform their purchase decisions, and our creator/influencers cohort producing high-value livestreams to engage our customers.
  • Understand the current architecture to deliver tactical results, while contributing to the strategic technical vision by advocating and securing bandwidth investments to innovate our product for our customers.
  • Ensure compliance with local regulatory requirements to accelerate launches into a new marketplace.
  • Earn the trust of our partners, stakeholders, and dependencies through data and align on common objectives to deliver an engaging livestream experience for our customers.
A Day in the Life

Assess risks during roadmap planning and weekly execution with PMs and SDMs. Own reporting mechanisms (i.e. Program Reviews) while contributing to org-wide MBRs, QBRs. Participate in OP1 and OP2 discussions to gain context on business objectives and goals we're striving towards.

Own the goals update process for the team and streamline existing reporting processes to remove duplication/waste in status reporting to senior leaders and stakeholders.

Collaborate with SDMs and engineers to identify and mitigate risks/blockers to delivery and escalate in a timely manner as necessary.

Requirements
  • 5+ years of technical product or program management experience
  • 3+ years of software development experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
  • Experience building and evaluating system-level technical design
  • Experience developing and executing/delivering product and technical roadmaps
Preferred Qualifications
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience defining KPIs/SLAs used to drive multimillion-dollar businesses and reporting to senior leadership

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