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Assistant Manager

2 months ago

Cambridge, Ontario, Canada TIM HORTONS Full time
Job Summary

We are seeking a highly skilled Assistant Manager to join our team at TIM HORTONS. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Conduct regular performance reviews to assess employee performance and provide constructive feedback.
  • Organize and maintain inventory levels to ensure optimal stock levels and minimize waste.
  • Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Negotiate with suppliers to secure the best possible deals for food and other supplies.
  • Participate in marketing initiatives to promote our brand and drive sales.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a related field.
  • Ability to multitask and work in a fast-paced environment.
  • Strong communication and leadership skills.
  • Team player with a positive attitude.
Working Conditions

This is a permanent position with a 30-hour workweek. The work environment is fast-paced, and the ability to multitask is essential.

Language

The primary language of work is English.