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Restaurant Operations Manager

2 months ago

Amherst, Canada Franchise Management Inc Full time
{"title": "Restaurant General Manager", "subtitle": "Lead a team and drive restaurant success", "content": "

As a Restaurant General Manager at Franchise Management Inc, you will be responsible for leading a team of dedicated professionals to deliver exceptional customer experiences and drive business results.

Key responsibilities include:

  • Overseeing the daily operations of a single restaurant, ensuring delivery on the Customer Promise and desired restaurant outcomes.
  • Mobilizing the restaurant management team to oversee financial controls, operations, people development, customer service, and compliance within the restaurant.
  • Directing accurate preparation and sale of products, ensuring company standards on equipment, facility, and grounds are maintained.
  • Motivating and directing team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings.
  • Providing coaching and feedback to team and managers on team stations, products, processes, and policies.
  • Assuming full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reporting.
  • Enforcing compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations, and policies and procedures relating to all restaurant activities.

To succeed in this role, you will need:

  • Friendly, dependable qualities and a positive attitude.
  • Experience leading a team and motivating them to achieve a common goal.
  • Ability to multitask and work in a fast-paced environment.
  • Flexibility to work flexible shifts, including weekends and nights.
  • A natural leader who values customers and champions teamwork.

At Franchise Management Inc, we offer a dynamic work environment, competitive compensation, and opportunities for advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.", "requirements": "

Requirements:

  • 3+ years of experience in restaurant management or a related field.
  • Proven track record of success in leading teams and driving business results.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work flexible shifts, including weekends and nights.
"}