Client Success Strategist

4 weeks ago


Collingwood, Ontario, Canada Clari Full time

Industry Overview: Revenue Operations Software

Why Explore This Career Opportunity:

  1. Pathway for professional growth and advancement within the company
  2. Attractive compensation package with a salary of up to $146,000
  3. Flexible remote work options available across the United States
  4. Inclusive benefits package featuring medical, dental, and vision coverage
  5. Access to pre-IPO stock options
  6. Commitment to employee wellness through mental health resources and professional development funds

Key Responsibilities:

  1. Guide clients on optimal practices for transforming revenue operations utilizing the Clari platform
  2. Facilitate quarterly performance planning and evaluations for accounts
  3. Oversee customer success initiatives within the portfolio to ensure consistent value delivery
  4. Establish robust client relationships and promote high levels of engagement and adoption
  5. Address client concerns and provide necessary technical assistance

Essential Qualifications:

  1. Minimum of 2 years in B2B SaaS Customer Success roles
  2. Proven success in customer retention and growth
  3. Ability to quickly learn software and the Revenue Operations sector
  4. Technical proficiency related to CRM platforms
  5. Experience with Salesforce is required

Preferred Qualifications:

  1. Experience in revenue operations
  2. Strong grasp of complex data relationships
  3. Familiarity with various CRM solutions

At Clari, we are dedicated to maintaining candidate confidentiality and promoting equal opportunity employment. Our mission is to collaborate with organizations that share this commitment, ensuring a fair, transparent, and secure hiring process for all.



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