HR Services Coordinator

1 week ago

Mississauga, Ontario, Canada Maple Leaf Foods Full time
The Opportunity

The HR Services Coordinator will be responsible for providing administrative support to the HR Services department. This role is the primary point of contact for all SAP HR-related inquiries and the secondary support for the SAP Manager Self-Service (MSS) portal. Additionally, the incumbent will be responsible for the accurate and timely management of SAP HR data, conducting audits to identify, resolve, or prevent errors and inaccurate data, and generating reports as required. The HR Services Coordinator will also provide general HR administration support and counsel to the business related to HR programs and processes, in adherence to service level standards; proactively identifying and providing process improvement recommendations to management.

Responsibilities
  • General administration of HR programs and services in accordance with standard operating procedures and service level agreements established with the HR Centres of Excellence (COEs)
  • Accurately and efficiently respond to inquiries regarding HR systems, policies, programs, and administrative procedures using case management system software; escalating to HR COEs when necessary
  • Ensure HR systems data integrity, resolve issues, and make recommendations for process improvements as necessary
  • Maintain accurate documentation for HR processes, including Process Flows/SLAs/Work Instructions/Dashboards, and others as required
  • Perform HR systems maintenance, audits, and relevant reporting in accordance with plans and established guidelines
  • Support HR Services execution activities in accordance with plans and established guidelines
  • Identify and implement general process improvements
Requirements
  • Demonstrated customer service focus with the ability to forge partnerships within the business
  • Ability to work independently as well as a part of a team in a collaborative manner
  • Ability to handle information with accuracy, security, and confidentiality
  • Exceptional organizational skills and a proven ability to work under pressure
  • Excellent verbal and written communication skills with the capability to adapt to audience needs
  • Detail-oriented and organized to perform audits and validations
  • Ability to handle multiple priorities while delivering effective results within tight timelines
  • Analytical
  • Demonstrated initiative and sound judgment for effective decision making
  • Bilingual in French and English is an asset
  • Post-secondary degree with a concentration in Business Administration or Human Resources preferred
  • 1 to 2 years of working experience in Human Resources
  • CHRP/CHRL designation is preferred
  • Proficient use of MS Office applications with a focus on Excel, and Web-based applications
  • HRIS systems knowledge (SAP) and applications (ESS/MSS) preferred
What We Offer at Maple Leaf Foods
  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best
  • A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment
  • Learning and development opportunities, including workshops, 'speaker series' events, and resources that allow you to develop your skills and progress your career
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice

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