Technical Account Manager

3 weeks ago

Montreal, Quebec, Canada Autodesk Full time

Exciting Opportunity at Autodesk - Customer Technical Success Specialist, Civil Infrastructure

Autodesk is seeking dedicated advisors to assist Enterprise Customers in maximizing their product investments and achieving tangible business results. If you have a strong customer-centric approach and experience in Civil Infrastructure, this role may be perfect for you.

Key Responsibilities

  • Create and deliver service offerings to enhance customer success and product adoption
  • Build and maintain relationships with customers as a trusted technical advisor
  • Demonstrate thought leadership and product expertise to assist customers in reaching their goals
  • Provide technical assistance and recommendations based on data analytics
  • Identify opportunities for improvement initiatives

Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years of related experience
  • Advanced knowledge of Civil Infrastructure industry needs
  • Expertise in Autodesk Civil 3D and related tools
  • Experience with BIM 360, Revit, AutoCAD, and other infrastructure software
  • Ability to manage multiple projects and prioritize effectively
  • Strong communication skills and passion for technology
  • Excellent problem-solving abilities and relationship-building skills

Ideal Candidate Attributes

  • Courage to take bold actions and challenge the status quo
  • Focus on speed and agility in achieving desired outcomes
  • Strong sense of accountability and ownership
  • Preference for simplicity and efficiency
  • Ability to collaborate across teams and geographies for holistic solutions

About Autodesk

Autodesk enables innovators to turn their ideas into reality, shaping a better future for all. Our software and solutions empower customers to create amazing things every day.

Benefits

Autodesk offers a competitive compensation package including base salary, bonuses, stock grants, and comprehensive benefits.

Diversity and Inclusion

Autodesk values diversity and strives to create an equitable workplace where everyone can thrive. Learn more about our commitment to diversity and belonging on our website.

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