Leadhand

3 weeks ago


Edmonton, Alberta, Canada Brandt Full time
Leadhand Job Description

Brandt is seeking a skilled Leadhand to join our Edmonton branch. This role is responsible for overseeing the Service department's workload, ensuring maximum efficiency and productivity while delivering high-quality repair work.

Key Responsibilities:

  • Coordinate and direct the workload of Service department employees to optimize performance and productivity.
  • Assist in the appraisal of repair orders and participate in repairs to ensure accuracy and completeness.
  • Direct and assist technicians and apprentices in diagnosing machine problems and implementing effective solutions.
  • Inspect and repair special tools, recommending new tooling as needed.
  • Communicate customer complaints to the Shop Foreman or Service Manager and assist in resolving issues.
  • Coordinate and conduct quarterly safety meetings with the Shop Foreman or Service Manager.
  • May fill the Shop Foreman's role in their absence.
  • May arrange for and participate in reconditioning used equipment and setting up new equipment.
  • May approve the release of equipment for delivery to customers.
  • Provide performance feedback to service technicians and staff.

Requirements:

  • 5+ years' experience as a heavy duty service technician.
  • Journeyman certificate required.
  • Class 1 driver's license considered an asset.
  • Forklift license preferred.
  • Ability to work multiple shift patterns.
  • Effective written and verbal communication skills.
  • Ability to use standard desktop applications.
  • Ability to lift up to 50 pounds.

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