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Manager of Business Affairs
3 months ago
Company Overview
At Cast & Crew, we have been at the forefront of empowering creativity and supporting the global entertainment sector for many years. Alongside our diverse family of brands, including Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies, we provide a comprehensive suite of entertainment technology and services. Our offerings include industry-standard screenwriting software, digital payroll solutions, data analytics, and a variety of creative tools. As the industry evolves rapidly, our expertise, technology, and dedicated team are more essential than ever. We stand as a production's most reliable partner throughout the entire process. #OneCastOneCrew
About Talent Payment Services
As the oldest and largest payment provider for performers in Canada, Talent Payment Services (TPS) boasts a team of seasoned professionals ready to assist clients with the Canadian talent payment process from inception to completion. Since joining The TEAM Companies (TTC) in 2012, TPS has collaborated seamlessly with advertising and production companies across Canada and beyond, ensuring a streamlined payment experience for commercial productions. Our team is dedicated to delivering unmatched expertise, making the talent payment process as efficient as possible for our clients.
Position Overview
The Business Affairs division at TTC operates in a dynamic environment, providing support for both Union and non-union Talent Business Affairs, as well as Production Business Management, Traffic, and Network Clearance services. We cater to advertising agencies, media agencies, in-house teams, PR firms, production companies, and other creative partners. This role serves as the crucial link between TTC's signatory companies and clients needing signatory assistance. The ideal candidate will possess extensive experience in broadcast business affairs and talent payments, with a solid understanding of ACTRA, UDA, SAG-AFTRA, and AFM/CFM agreements, along with labor laws pertinent to the advertising sector. Proficiency in Excel, exceptional communication skills, and the ability to engage effectively with clients and diverse personalities are essential.
Client Management Responsibilities
- Oversee clients' union or non-union talent-related business matters, including talent estimating, reporting, and actualizing, with a comprehensive understanding of relevant agreements and local tax and labor laws.
- Manage the lifecycle of jobs from opening to closing, including tracking and reconciling.
- Estimate sessions and usage accurately.
- Generate all necessary documentation, including casting specifications, talent contracts, production reports, and completion reports.
- Review and maintain the accuracy of the internal asset database, addressing any missing information or expirations with clients.
- Evaluate, manage, and resolve union claims effectively.
- Ensure compliance with all client and union deadlines.
- Provide consultation and guidance to clients regarding talent jobs, union regulations, labor laws, and best practices.
- Negotiate and manage scale and overscale contracts.
- Handle rights and permissions requests from clients.
- Proactively manage all account transition documentation.
- Deliver ongoing training to clients on business affairs and talent payment processes.
- Assist with immediate departmental needs as required.
- Be available for client inquiries, concerns, and follow-ups.
- Stay informed about industry trends.
Staff/Internal Responsibilities
- Collaborate with teammates to troubleshoot challenges and share solutions.
- Provide assistance and guidance on large projects within your area of expertise.
- Maintain organized and accurate talent and commercial files.
New Business Responsibilities
- Ensure client retention through proactive problem-solving and excellent client service.
- Expand client business into other areas of Business Affairs expertise, such as music licensing and production services, by thoroughly understanding client needs.
- Participate in new business meetings as necessary.
- Assist in developing leads and researching potential clients as needed.
Qualifications
- Experience with U.S. and Canadian performer unions (SAG-AFTRA, ACTRA, UDA, AFM/CFM).
- A minimum of 5 years of experience in advertising or entertainment talent payroll.
- University-level business education or equivalent experience.
- Familiarity with Canadian Advertising Talent Agreements and U.S. commercial union agreements.
- Strong numerical accuracy and efficiency.
- Excellent oral and written communication skills in English; bilingualism (English/French) is an asset.
- Ability to communicate clearly and effectively with clients and colleagues.
- Positive attitude and exceptional client service skills.
- Professional interaction with team members and management in a business setting.
- Strong PC skills and a willingness to learn new software applications.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and work independently.
- Strong analytical capabilities.
- A willingness to learn on the job.
Preferred Qualifications
- Flexibility to perform a variety of tasks and adapt to changing assignments.
- Accountability for task completion in accordance with established standards and deadlines.
- A growth mindset is preferred.
- Willingness to work extended hours when necessary.
- Commitment to staying current with industry standards through self-education and participation in training programs.
- An analytical thinker with a service-oriented mindset and a passion for delivering exceptional support throughout the client lifecycle.
Special Work Conditions
- This position is primarily sedentary, involving sitting for most of the time, with occasional walking or standing. Some roles may require lifting up to 15 lbs. of force occasionally.
Compensation
Compensation is based on various factors, including relevant experience, qualifications, skills, training, and geographic cost of labor. The compensation range for this position is $65,000—$75,000 CAD.
Benefits
Cast & Crew offers a comprehensive benefits package, including medical, dental, vision, paid time off, health and wellness programs, employee discounts, and more. Note: Benefits are subject to eligibility requirements.
Due to the high volume of applicants, only shortlisted candidates will be contacted.
