Customer Relationship Management Coordinator

4 weeks ago

Oakville, Ontario, Canada Softchoice Full time

Why you'll appreciate working at Softchoice:

We are a technology-driven IT solutions and services provider dedicated to empowering organizations to be agile and innovative, while fostering an environment where employees feel engaged, connected, and creative.

This involves transitioning to cloud solutions, constructing the workplace of the future, and enabling informed technology decisions.

By achieving these goals, we facilitate success for both our clients and our workforce.
We take pride in supporting our employees' success through opportunities for career growth and advancement.

Our culture of inclusion and belonging is recognized and respected, as we continuously strive to do what is right for our people and communities.

As a Customer Relationship Management Coordinator, you will be instrumental in supporting and executing various marketing initiatives within the Softchoice Partner Programs framework.

In collaboration with the Partner Alliance team, you will oversee our tiered technology partners—gold, silver, and bronze—to plan, implement, and monitor marketing programs.

Your duties will encompass coordinating program management, content development, social media engagement, and event planning based on the offerings of Softchoice Partner Programs.
Work alongside the demand generation team to strategize, execute, and evaluate marketing initiatives. This includes managing customer-facing marketing projects and providing support throughout the process.
# Project and Budget Oversight:
Utilize Asana for project management and manage the budget for assigned projects.
# Collaborate closely with specialized execution teams in digital marketing, content creation, events, and third-party agencies.
# Monitor and report on all marketing initiatives for our gold, silver, and bronze partners within the Partner Programs framework.

Experience: 2-3 years of experience in digital marketing, ideally within the B2B technology sector.
# Project Management Expertise:
Demonstrated ability to plan, manage, and execute marketing campaigns effectively.
# Adaptability and Innovation:
Capacity to be agile, creative, organized, and collaborate effectively with cross-functional teams.
# Performance Under Pressure:
Ability to manage multiple project requests simultaneously, meet tight deadlines, and navigate unexpected challenges.

Whether you are new to the corporate technology landscape, returning to work after a break, or seeking to transition to the next phase of your career, we are eager to learn more about you.

We offer flexible hybrid and remote working arrangements.
# We have been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back, and Best Place to Work for LGBTQ+ Equality.
# Commitment to Inclusion & Equal Opportunity Employment:
We are an equal opportunity employer dedicated to diversity, inclusion, and belonging.

Individuals seeking employment at Softchoice are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

We are prepared to assist:
With this in mind, we have implemented digital interviewing for all candidates.

We understand that you may need to interview in environments with distractions (such as children or pets), and we will accommodate this.

Upon joining Softchoice, you will be onboarded remotely. EoE/M/F/Vet/Disability
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