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Client Relationship Manager

3 months ago


Oakville, Ontario, Canada Uberfreight Full time

Position Overview: This role is pivotal in engaging with essential clients and driving continuous enhancement for those clients through loss evaluation and the implementation of value enhancement initiatives.

Key Responsibilities:

  • Represent the full spectrum of Uber Freight's services and products to designated clients.
  • Oversee the account planning process, ensuring that the needs and expectations of assigned clients are fulfilled by the organization.
  • Develop relationships with key stakeholders in assigned client accounts and travel as necessary to conduct meetings.
  • Facilitate a collaborative strategic account planning process that establishes shared performance goals, financial objectives, and significant milestones for a defined timeframe (one to three years).
  • Maintain strong working relationships with other divisions within the Business Unit.

Qualifications:

  • Bachelor's degree in business, logistics, engineering, or a related discipline.
  • Approximately 3-5 years of relevant experience in an account management capacity.
  • Proficiency in MS Office or Windows-based applications.
  • 5-7 years of experience in Transportation, Logistics, or 3PL.
  • Experience in temperature-controlled logistics is preferred.

About Uber Freight:

Uber Freight is a logistics platform dedicated to transforming the movement of goods to empower communities.

Supported by cutting-edge technology and a committed team of industry experts, we deliver logistics solutions that offer shippers and carriers of all sizes enhanced reliability, flexibility, and transparency, enabling them to take command of their freight.

With over $17 billion in Freight Under Management (FUM), we have established one of the world's most extensive logistics networks, comprising over 130,000 digitally-enabled carriers and thousands of shippers, ranging from small enterprises to Fortune 500 companies.

Uber Freight is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.