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Manager of Business Affairs
3 months ago
Company Overview
At Cast & Crew, we have been empowering creativity and supporting the global entertainment sector for many years. Our diverse family of brands, including Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies, enables us to function as a unified provider of entertainment technology and services. We offer industry-standard screenwriting software, digital payroll solutions, data reporting, and a variety of creative tools. As the industry evolves rapidly, our expertise, technology, and personnel are more crucial than ever, making us a production's most reliable partner throughout the entire process. #OneCastOneCrew
About Talent Payment Services
As the oldest and largest payment provider for performers in Canada, Talent Payment Services (TPS) comprises a team of experts ready to guide clients through the intricacies of the Canadian talent payment landscape. Since joining The TEAM Companies (TTC) in 2012, TPS has worked closely with advertising and production companies across Canada and beyond, ensuring a seamless payment experience for commercial productions. Our commitment to delivering unmatched expertise makes the talent payment process as smooth as possible for our clients.
Position Overview
The Business Affairs division at TTC operates in a dynamic environment, providing comprehensive support for both union and non-union talent business affairs, as well as production business management, traffic, and network clearance services. We collaborate with advertising agencies, media firms, in-house teams, PR agencies, production companies, and other creative partners. This role serves as the primary liaison between TTC's signatory companies and clients needing signatory assistance. Candidates should possess extensive experience in broadcast business affairs and talent payments, along with a solid understanding of relevant agreements and labor laws impacting the advertising sector. Proficiency in Excel, exceptional communication skills, and the ability to engage with clients and diverse personalities are essential.
Client Management Responsibilities
- Oversee clients' union or non-union talent-related business matters, including talent estimating, reporting, and actualizing, while understanding applicable agreements and local labor laws.
- Manage job openings, tracking, reconciliation, and closure.
- Estimate session usage and requirements.
- Generate necessary documentation, including casting specifications, talent contracts, production reports, and completion reports.
- Review internal asset databases for accuracy and liaise with clients regarding missing information.
- Evaluate and resolve union claims.
- Ensure all client and union deadlines are met.
- Consult with clients on talent jobs, union regulations, and best practices.
- Negotiate scale and overscale contracts.
- Manage rights and permissions as requested by clients.
- Proactively handle all account transition documentation.
- Provide ongoing training for clients on business affairs and talent payment processes.
- Assist with immediate departmental needs as required.
- Be available for client inquiries and follow-ups.
- Stay informed about industry trends.
Staff/Internal Responsibilities
- Collaborate with teammates to troubleshoot challenges and develop optimal solutions for clients.
- Assist with large projects within your area of expertise.
- Maintain organized and accurate talent and commercial files.
New Business Responsibilities
- Retain clients through proactive problem-solving and responsive service.
- Expand client engagements into other areas of business affairs expertise.
- Participate in new business meetings as necessary.
- Research potential clients and assist in lead development.
Qualifications
- Experience with U.S. and Canadian performer unions.
- A minimum of 5 years in advertising or entertainment talent payroll.
- University-level business education or equivalent experience.
- Knowledge of Canadian and U.S. commercial union agreements.
- Strong numerical accuracy and efficiency.
- Excellent communication skills in English; bilingualism is an asset.
- Ability to clearly communicate with clients and colleagues.
- Positive attitude and exceptional client service skills.
- Professional interaction with team members and management.
- Superior computer skills and willingness to learn new applications.
- Strong organizational skills and attention to detail.
- Ability to prioritize and work independently.
- Strong analytical skills and a willingness to learn.
Preferred Qualifications
- Flexibility to perform various tasks and adapt to changing assignments.
- Responsibility for task completion in accordance with standards and deadlines.
- A growth mindset is ideal.
- Willingness to work extended hours when necessary.
- Commitment to staying current with industry standards through self-education and training.
- Analytical thinker with a service-oriented mindset.
Special Work Conditions
This position is primarily sedentary, involving sitting most of the time, with occasional walking or standing. Some roles may require exerting up to 15 lbs. of force occasionally.
Compensation and Benefits
Compensation is based on various factors, including experience, qualifications, and geographic cost of labor. The compensation range for this position is $65,000—$75,000 CAD. Cast & Crew offers a comprehensive benefits package, including medical, dental, vision, PTO, wellness programs, and employee discounts. Note that benefits are subject to eligibility requirements.
Due to the high volume of applicants, only shortlisted candidates will be contacted.
