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Business Development Specialist

2 months ago

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Job Description

Job Title: Business Development Specialist

Job Summary:

We are seeking a highly skilled Business Development Specialist to join our team at Dairy Queen Corporation. As a Business Development Specialist, you will be responsible for providing leadership and coaching to franchisees and operations teams to achieve short and long-term company and operations objectives.

Key Responsibilities:

  • Provide leadership and coaching to franchisees and operations teams to achieve short and long-term company and operations objectives.
  • Protect Dairy Queen trademarks and ensure their effective implementation and execution.
  • Develop and implement a district-wide business plan, including integrated marketing, operations, training, development, and supply chain plans.
  • Establish and implement effective business plans with franchise owners in the district, as needed.
  • Provide leadership in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
  • Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation's Business Plan and DQCI's operating standards.
  • Provide training support from equipment installation through opening and ongoing consulting support to achieve our desired ROI.
  • Implement strategies to assist franchisees in executing human resource, training, and professional development plans and programs, where appropriate.
  • Partner with appropriate DQCI staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
  • Responsible for monitoring consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection, and DQCI standards.

Requirements:

  • Proficient in English and French, both written and verbally.
  • Ability to work on evenings and weekends, as necessary, to meet business needs.
  • Frequent communication via telephone and email.
  • Ability to drive an automobile for franchisee and staff meetings/visits, which may require sitting in the vehicle up to 8 hours per day and the ability to travel by air.
  • Ability to stand on concrete or tiled floors for up to 8 hours per day.
  • No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen or Orange Julius restaurant environment.
  • A clean driving record and ability to be insured to drive a car.
  • Bachelor's degree in business, restaurant management, or a related field or equivalent restaurant operations experience.
  • ~4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).

Preferred Qualifications:

  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients and ability to provide excellent customer service to both internal and external clients.
  • Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.