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Assistant Chef Manager
2 months ago
About Farm Boy
Farm Boy is a leading retailer of fresh food and grocery products in Ontario, Canada. Our mission is to provide a unique and enjoyable shopping experience for our customers, while maintaining a high level of quality and service.
Job Summary
We are seeking a highly motivated and experienced Team Lead - Food Service to join our team at Farm Boy. As a Team Lead, you will be responsible for assisting the Department Manager in achieving company, store, and department goals. You will provide superior customer service, support the training and development of the team, and maintain a high level of confidentiality and trust.
Key Responsibilities
- Customer Service: Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
- Team Development: Assist in the development of the team by supporting training, coaching, and recognition, while maintaining a high level of confidentiality and trust.
- Communication: Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures, and Health and Safety.
- Floor Support: Provide floor support and supervision, including serving customers, merchandising and rotation, breaks, and general department cleanliness.
- Office Management: Support office management by completing inventory and orders, invoices, scheduling, and payroll.
- Additional Responsibilities: May be requested to undertake other related duties on a periodic basis.
Qualifications
- Education: Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Skills: Excellent organizational, interpersonal, and analytical skills. Clear and effective communication style, both written and oral. Good judgment and decision-making abilities while communicating with customers and Farm Boy team members. Ability to learn manual and automated systems/tools. Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Work Environment: Flexible schedule, including weekends, evenings, and holidays. Fluency in English and French shall be considered an asset.
Work Environment and Physical Demands
- Work Environment: Providing service to several people or departments, working under many simultaneous deadlines.
- Physical Demands: Required to stand and walk for long periods of time during shift. Required to lift, carry, or handle heavy objects. Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
