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Customer Service Ambassador

2 months ago

London, Ontario, Canada Flexi-Shift Hiring Solutions Canada Inc. Full time

Job Summary:

Flexi-Shift Hiring Solutions Canada Inc. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business success.

Key Responsibilities:

  • Engage with customers to understand their needs and provide personalized support to ensure a positive experience.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
  • Perform product presentation tasks, including restocking and maintaining a visually appealing store environment.
  • Utilize technology to support kiosk operations and provide seamless customer experiences.
  • Contribute to a clean and safe store environment by performing cleaning tasks as needed.
  • Work a flexible schedule, including days, evenings, weekends, and holidays, to meet business needs.
  • Participate in team meetings and contribute to a positive and inclusive team culture.

Key Skills and Core Values:

  • Customer Focus: A passion for delivering exceptional customer experiences and a commitment to understanding customer needs.
  • Personal Responsibility: A strong sense of accountability and a willingness to take ownership of actions and results.
  • Collaboration and Teamwork: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
  • Adaptability: A flexible and adaptable approach to work, with a willingness to adjust to changing priorities and circumstances.