Customer Service Ambassador
2 weeks ago
As a Customer Service Representative at Farm Boy Inc., you will be responsible for delivering exceptional customer experiences and contributing to the success of our retail team.
Main Responsibilities:
- Provide top-notch customer service and support Farm Boy's commitment to providing the best fresh shopping experience.
- Develop a passion for food and confidently handle customer questions or comments.
- Utilize Farm Boy Service Standards to welcome, greet, and offer customer assistance as required.
- Ensure product quality and presentation by packaging, stocking, and rotating display counters.
- Maintain a clean and safe work environment by performing general housekeeping tasks, including sweeping, mopping, and dusting.
- Comply with corporate policies, particularly those related to Health and Safety, Food Safety, and equipment use.
- Perform designated opening and closing procedures and assist team members as needed.
- May be requested to undertake other related duties on a periodic basis.
To succeed in this role, you will need:
- Superior customer service, organizational, and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience.
- Ability to work with minimal supervision, maintaining high standards for quality, attention to detail, and cleanliness.
- Effective communication style, both written and oral, with the ability to work in a team environment.
- Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
- Fluency in English and French is an asset.
Please note that this role requires:
- Standing for extended periods during shifts.
- Lifting, carrying, or handling heavy objects.
- Adapting to temperature changes, working on the retail floor, and in coolers and freezers.
Accommodation is available upon request for applicants and employees with disabilities.
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London, Ontario, Canada Farm Boy Inc. Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesAs a Customer Service Representative at Farm Boy Inc., you will be responsible for delivering exceptional customer experiences and contributing to the success of our retail team.Main Responsibilities:Provide top-notch customer service and support Farm Boy's commitment to...
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