Account Specialist

2 days ago


Québec, Quebec, Canada VF Corporation Full time
Account Specialist

Rejoignez notre équipe de spécialistes des comptes chez VF Corporation et découvrez les opportunités de carrière qui vous attendent

Responsabilités
  • Gérer efficacement les comptes et les commandes en partenariat avec les représentants commerciaux d'une marque.
  • Fournir un excellent service à la clientèle en répondant à leurs besoins et en leur offrant des informations sur les produits et les services.
  • Collaborer avec les équipes de vente, de distribution et de service à la clientèle pour garantir la satisfaction des clients.
  • Identifier et résoudre les problèmes liés aux produits et aux services pour améliorer la qualité de nos services.
  • Participer à des projets spéciaux pour améliorer les processus et les procédures de notre équipe.
Compétences requises
  • Maîtrise de l'outil informatique, notamment Microsoft Office.
  • Connaissance des rapports SAP et Cognos.
  • Orienté vers le service à la clientèle.
  • Capacité d'apprentissage et adaptabilité.
  • Excellentes aptitudes à la communication orale et écrite.
  • Capable de travailler en coopération avec d'autres personnes au sein de l'organisation.
Exigences physiques et/ou mentales particulières
  • Le poste peut exiger de longues périodes en position assise et l'utilisation d'un clavier ou d'un ordinateur, ainsi que d'un casque d'écoute téléphonique.
  • Le poste peut exiger, au besoin, des heures supplémentaires pour répondre à la demande ou respecter les délais.


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