Customer Service Ambassador

3 weeks ago

London, Ontario, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals, inventory, and customer interactions.
  • Operate equipment, including trucks and trailers, to ensure efficient and safe rental processes.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Answer customer questions and provide education on U-Haul products and services.
  • Prepare rental invoices and process equipment returns.
  • Perform other duties as assigned to support the team and achieve business objectives.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment.

Benefits:

  • Paid holidays, vacation, and sick days.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training and education.
  • Complete benefit plan and RRSP payroll deduction plan.
  • Deferred profit-sharing plan and wellness programs.

U-Haul is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment. All applicants will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law.

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