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Front Office Assistant Manager
3 months ago
- Job Schedule: Full Time
- Job Type: Permanent Contract
- Brands: SWISSOTEL
Location: [Location Text]
Reference: REF35001G
Region: PM&E
Company Overview
At Accor, we are more than just a global leader in hospitality. We embrace individuality and encourage you to find a role and brand that resonates with your personal style. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless opportunities within Accor. Join us, and together we can shape the future of hospitality. Discover the journey that awaits you at Accor.
Role Overview
As the Assistant Front Office Manager, you will play a crucial role in supporting the Front Office Manager with the daily operations of the front desk. Your responsibilities will include:
- Assisting in maintaining exceptional quality standards in both service and product offerings.
- Designing and implementing training programs for Front Office team members.
- Ensuring compliance with brand standards and Standard Operating Procedures (SOPs).
- Driving upselling initiatives within the Front Office Department.
- Collaborating effectively with other departments to enhance guest experiences.
Qualifications
To be successful in this role, you should possess:
- Prior experience in a management position within Front Office operations.
- Familiarity with Front Office management systems.
- Proficiency in English, both written and spoken.
Additional Information
Swissotel Al Murooj is strategically located in downtown Dubai, making it a prime destination for both business and leisure travelers.
Experience Level: Not Applicable
Job Type: Full Time
Brands: NOVOTEL
Locations: London
Position Summary: In your role as Assistant Front Office Manager, you will assist in overseeing the daily front desk operations, ensuring the utmost satisfaction of our guests.
