Business Engagement Partner
2 months ago
MCD McKesson Canada Corporation / La Corporation McKesson Canada is seeking a highly skilled Business Engagement Partner to join our team. As a key member of our organization, you will play a critical role in defining and executing our IT roadmap, ensuring alignment with business objectives and driving innovation in our supply chain operations.
Key Responsibilities- Supply Chain Portfolio Management: Oversee the ongoing relevance of our business unit portfolio process, ensuring it remains aligned with our strategic goals.
- Portfolio Governance: Act as Portfolio Manager as needed, defining and driving governance processes between our Management Team and business units, ensuring transparency and visibility into project team performance.
- Business Case Development: Utilize your extensive knowledge of our company's product/service offerings and competitive landscape to identify new growth opportunities, technologies, and emerging products/services.
- IT Demand Management: Manage IT demand and portfolio, leading discussions on prioritization to balance business needs and IT constraints.
- Collaboration and Influence: Collaborate with and oversee teams responsible for defining product/service requirements, specifications, and development roadmaps to align with portfolio and corporate strategy priorities.
- Interface and Coordination: Serve as the interface between business units and our Management Team, coordinating across capabilities to meet business objectives.
- Requirements Alignment: Translate business requirements into Management Team requirements and vice versa, ensuring alignment with relevant capabilities and solutions.
- Issue Resolution: Provide day-to-day support to ensure timely resolution of issues in accordance with service level agreements (SLAs).
- Advocacy and Optimization: Advocate for local business functions in relation to Management Team capabilities, ensuring end-to-end business processes supported by Management Team are stable and optimized.
- Total Cost of Ownership: Manage and optimize the total cost of ownership of IT services within your business segment, in alignment with solutions teams.
- Critical Issue Escalation: Act as an escalation point for critical P1/P2 issues to minimize their impact on business operations.
The successful candidate must have a solid track record, a diverse and broad technology experience, and general technology acumen. While a strong technical foundation is desired, the Business Engagement Partner must bring well-rounded business acumen and a global perspective to effectively engage and work with our senior management team and key stakeholders.
Past experiences in development of ERP transformation roadmaps and integrating disparate platforms in a complex, global business environment are highly valued.
Minimum Requirements- 10+ years of relevant experience in supply chain, finance, distribution operations, life sciences, and/or customer operations.
- Effective leadership, training, presentation skills, and experience leading multiple, highly diverse teams to achieve/deliver results.
- Leadership experience and proven ability to collaborate and influence decisions at SVP and/or business units president level.
- Relocation and/or sponsorship is not available for this role.
- Program Management
- Ability to think big picture and connect market trends to shape internal strategies proactively
- Advanced understanding of current and emerging healthcare analytics methodologies and applications in various sectors.
- Domain expert in the IT area, with deep knowledge of technology solutions; with healthcare IT preferred.
- Solid experience of key business areas and demand management.
- Strong business analytical skills with the ability to turn business needs into delivered solutions.
- Ability to effectively communicate with, and influence, people on all levels.
- Open-minded for effective collaboration with technical and business teams.
- Strategic thinking skills – competency to connect business problems to technology solutions.
- Effective leadership, training, and presentation skills, and experience in leading multiple, highly-diverse teams to achieve results.
- Thought leadership
- Negotiation skills
- Solid experience of key business areas listed above (supply chain, distribution, Life Sciences, etc.) and demand management
- Work experience in a healthcare delivery setting preferred
- Clinical, operational, and/or financial analytics experience strongly preferred
- Enterprise Orientation/Global Mindset
- Data Driven Insights
- Financial/Business Acumen
- Market Insights
- Operational Excellence
- Cross-functional collaboration
- Strategic Partnering
- Drives execution
- Effective communication internally (stakeholders) and externally (suppliers) – at both the working team and mid/senior management level
- Executive Presence
- Intellectual curiosity, ability to innovate, and the courage to challenge the status quo
- Master's Degree is considered an advantage
- Bachelor's degree in computer science or related field or equivalent experience is required.
- #LI-JT2
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