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Restaurant General Manager
2 months ago
We are a dynamic and fast-paced restaurant company seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Leadership and Management
- Supervise and train staff to ensure they have the skills and knowledge to provide excellent customer service and maintain high standards of food quality and presentation.
- Monitor staff performance and provide feedback and coaching to improve performance.
- Operations and Logistics
- Plan and organize daily operations to ensure efficient use of resources and minimize waste.
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Organize and maintain inventory to ensure that stock levels are adequate and that products are rotated regularly.
- Customer Service
- Ensure that customers receive excellent service and that their complaints or concerns are addressed promptly and professionally.
- Provide customer service and respond to customer inquiries in a timely and professional manner.
- Computer and Technology
- Use MS Excel, MS Office, and MS Word to manage and analyze data, create reports, and communicate with staff and customers.
- Work Conditions and Physical Capabilities
- Work in a fast-paced environment with tight deadlines and attention to detail.
- Personal Suitability
- Be a team player with excellent interpersonal skills, flexibility, and the ability to multitask.
- Education
- Bachelor's degree in a related field such as hospitality, business, or management.
- Experience
- At least 1 year of experience in a restaurant or food service management role.
- Skills
- Excellent leadership and management skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Attention to detail and ability to multitask.
- Free Parking
- Permanent Work Term
- 30-40 Hours per Week
- English Language