Restaurant Operations Manager
4 weeks ago
Job Title: General Manager
Job Summary:
We are seeking a highly skilled and experienced General Manager to lead our restaurant team at Lone Star Texas Grill. As a General Manager, you will be responsible for overseeing all aspects of the restaurant's daily operations, including managing staff, controlling costs, and ensuring exceptional customer service.
Key Responsibilities:
- Manage and motivate a team of culinary and service staff to deliver exceptional customer experiences.
- Develop and implement strategies to drive sales growth, improve profitability, and increase customer satisfaction.
- Collaborate with the regional director to achieve business objectives and develop action plans to address challenges.
- Conduct regular performance evaluations and provide coaching and training to staff to improve their skills and knowledge.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Manage employee schedules, conduct interviews, and make hiring decisions.
- Engage with guests in a friendly and professional manner, responding to feedback and resolving any issues that may arise.
- Communicate effectively with staff, management, and guests to ensure seamless operations and maintain a positive work environment.
Requirements:
- Previous supervisory experience in the hospitality industry, preferably in a restaurant setting.
- Standard First Aid and Food Handlers certification, Smart Serve certification, and the ability to remain physically active and busy during shifts.
- Excellent leadership, communication, and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
What We Offer:
Lone Star Texas Grill is an equal opportunities employer and welcomes applications from persons with disabilities. We offer a competitive salary, benefits package, and opportunities for professional growth and development.
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