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Community Outreach Coordinator

2 months ago

Abbotsford, British Columbia, Canada The Salvation Army Full time
Job Title: Outreach Worker

At The Salvation Army, we are seeking a dedicated and compassionate Outreach Worker to join our team. As an Outreach Worker, you will play a vital role in providing client services for homeless and marginalized individuals, networking with community service and health agencies, and maintaining a client record database.

Key Responsibilities:
  • Conduct routine intake processes and make decisions in accordance with standard procedures.
  • Coordinate intake with shelter staff and attend case management meetings to report on new intakes.
  • Record intake processes and decisions using the BC Housing Case Planning database (HIFIS).
  • Seek out clients in need of support in the community and connect them with appropriate programs at the Centre of Hope.
  • Record all methods of communication with clients daily in case files.
  • Advocate on behalf of clients as needed.
  • Develop case histories for all outreach clients.
  • Liaise with referral sources and other external agencies as required.
  • Work with government and community funders to ensure funding is in place.
  • Conduct comprehensive program orientations for clients/residents.
  • Foster positive relationships with community social services agencies/resources.
Qualifications and Education Requirements:
  • Certificate or Diploma in Human Sciences/Addictions.
  • Criminal Police Investigation Check (CPIC).
  • Appropriate immunization measures.
  • Current Certification in First Aid/CPR.
  • Valid Driver's License.

The successful applicant will have a minimum of 3 years of prior related experience, including frontline work in a social services setting or experience in a related field. Excellent writing and oral skills, solid administrative skills, and training in crisis and skills that focus on the prevention of homelessness are essential. The ability to work with minimum supervision and a strong understanding of the needs of victims of absolute homelessness are also required.