Loss Prevention Store Security Specialist
2 months ago
About TJX Canada
TJX Canada is a leading off-price retailer of branded apparel and home fashions in Canada. We operate a portfolio of four powerful brands: Winners, HomeSense, Marshalls and TK Maxx.
Job Summary
We are seeking a highly motivated and detail-oriented Loss Prevention Store Security Agent to join our team. As a Loss Prevention Store Security Agent, you will play a critical role in protecting our stores and assets from theft and fraud.
Key Responsibilities
- Actively support the store in maintaining a safe and secure environment for customers and employees.
- Detect and prevent people from committing theft and fraud against TJX stores and facilitate their civil and criminal prosecution, if needed.
- Respond to alarm signals and provide customer service.
- Acknowledge and greet customers.
- Access to CCTV equipment to view store activity.
- Assist and support Store Investigators during suspect apprehensions.
- Utilize CCTV equipment and/or floor walking to surveil store activity.
- Work with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external loss from repeat offenders and/or organized groups.
- Report alert signals and support Regional Internal Investigators on internal dishonesty investigations.
- Report issues and support Supply-chain Investigators regarding possible losses related to the supply chain.
- Work with Loss Prevention Remote Investigators to identify, report, and file external incidents with law enforcement.
- Support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
- Work with and report directly to a Store Investigation's Supervisor, from within the Loss Prevention department.
- Possibility to support multiple stores and/or markets.
Requirements
- Minimum High School diploma or equivalency.
- Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies is welcomed.
- Valid driver's license preferred (may vary by market), with access to a vehicle and good driving record.
What We Offer
- Competitive salary and annual merit review.
- Extensive health benefits (Health, Dental and vision), effective immediately, including an additional healthcare spending account.
- Three weeks' vacation with option to buy an additional week through our Vacation Trade Program.
- Possibility of Overtime.
- Flexible schedules to meet the needs of the business.
- Provincial security licensing training and annual fee reimbursement.
- Career Growth Opportunities.
- Company provided equipment including cell phone, laptop, and various other tools.
- Tuition reimbursement to support your career progression up to $5000 annually for eligible studies.
- Associate discount for yourself and eligible family members at all TJX Canada locations and double discount events throughout the year.
- Associate and Family Assistant Program to support healthy living.
- A variety of internal health and well-being resources.
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