Inventory Management Specialist

1 month ago

Etobicoke, Ontario, Canada Sunwing Full time

The Opportunity:

Sunwing Vacations is seeking a seasoned professional to fill the role of Inventory Manager. As a key member of our commercial operations team, you will be responsible for the planning, forecasting, and analysis of inventory requirements to ensure maximum sales and yield. This position will also involve training and development of Inventory Supervisors and Coordinators to guarantee the availability of products and meet risk and moral commitments to our hotel partners.

Key Responsibilities:

  • Monitor inventory availability and collaborate with the Inventory team to ensure rooms are available and balanced against seats.
  • Maximize risk utilization and match available risk air seats to saleable inventory up to arrival, including recommending strategies to guarantee non-risk inventory or secure new product.
  • Establish and maintain relationships with hotel contacts to support inventory management within the connected hotel landscape.
  • Drive department communication of inventory opportunities and threats to and from Payload, Product, and external sources.
  • Monitor seasonal and ongoing forecasting of inventory needs, with special attention to peak travel periods and suggest strategies to maximize utilization before room availability comes under threat.
  • Monitor guaranteed room inventory and alert Payload and Product to any impediments to full utilization of guarantees or any opportunities to increase or reduce guarantees where necessary, including risk cruise inventory.
  • Support the Inventory team with escalations for additional inventory requirements, cut-offs, stop sales, and guarantees to ensure business needs are met.
  • Ensure accuracy of input between selling and contract systems, including allotments, room types, blackouts, cut-offs, and auto cut-off.
  • Ensure inventory requests are handled and answered in a timely fashion.
  • Onboard channel manager partners as part of an interdepartmental team.
  • Troubleshoot channel manager issues pertaining to inventory.
  • Ensure channel manager modifications are handled accurately and efficiently.
  • Monitor implemented technologies as appropriate.
  • Continually review and evaluate departmental processes for improvement.
  • Propose and implement both intra and interdepartmental process improvements.
  • Implement and maintain business intelligence reports to assist the Inventory team with daily tasks and reporting requirements.

Requirements:

  • Minimum 5 years of leadership experience within the travel industry, preferably with a tour operator.
  • Minimum 3 years of experience working within an operations or inventory management department.
  • Current commercial knowledge of tour operating, including destinations within the Caribbean, Mexico, and Latin America.
  • Spanish speaking is an asset, but not required.
  • Previous experience working with forecasting and analytics.
  • Good working knowledge of TTS system and other travel-related reservation systems, as well as MS Office.
  • Excellent verbal and written communication skills, organized, attentive to detail, and able to multi-task.
  • Able to confidently negotiate and liaise with third-party suppliers.

What We Offer:

  • Remote and/or hybrid work opportunities.
  • Great travel perks.
  • Goodlife Corporate Discount.
  • Growth opportunities.
  • Free parking.
  • Open concept, collaborative workspace.
  • Fresh café with delicious snacks and meals at a subsidized price.
  • Opportunity to give back through our social responsibility initiatives.

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