Food Service Team Leader

4 weeks ago

Brampton, Ontario, Canada Tim Hortons Full time
Job Overview

As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our culinary services. Your leadership will guide a dedicated team in delivering exceptional food experiences to our customers.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Work Hours: 35 hours per week
Educational Requirements

Applicants should possess a Secondary (high) school graduation certificate.

Key Responsibilities
  • Develop and implement effective methods to meet work schedules.
  • Oversee and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports.
  • Compile food order summaries for the chef.
  • Possess a strong understanding of the establishment's culinary styles.
  • Supervise the assembly of trays and the delivery of food trolleys.
  • Establish and manage work schedules for staff.
Supervisory Scope

You will be responsible for supervising a team of 5-10 individuals.

Work Environment

This position requires working in a fast-paced environment where you will need to:

  • Work under pressure and meet tight deadlines.
  • Stand for extended periods and engage in walking.
Personal Attributes

The ideal candidate will demonstrate:

  • A strong focus on client satisfaction.
  • Effective interpersonal communication skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability.
  • A collaborative team spirit.
Experience Requirements

Applicants should have 1 to 2 years of relevant experience.

Financial Benefits

We offer group insurance benefits to our employees.

Diversity and Inclusion Initiatives

We are committed to supporting newcomers and refugees, providing diversity training, and creating an inclusive work environment.

Youth Support Programs

We offer tailored on-the-job training and mentorship opportunities for youth.

Indigenous and Visible Minority Support

We provide mentorship and networking opportunities for Indigenous workers and actively promote diversity in our hiring practices.

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