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Food Service Team Leader

3 months ago

Brampton, Ontario, Canada Kwality Sweets & Restaurant Full time
Position Overview

As a Food Service Supervisor at Kwality Sweets & Restaurant, you will play a crucial role in overseeing the daily operations of our food service department. Your leadership will ensure that our team delivers exceptional culinary experiences to our customers.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate
  • Experience: Minimum of 1 year and up to 2 years in a supervisory role within the food service industry
Key Responsibilities
  • Develop and implement strategies to achieve work schedules efficiently
  • Order and manage food and kitchen supplies
  • Oversee and coordinate the activities of staff involved in food preparation and portioning
  • Provide training to staff on job responsibilities, hygiene, and safety protocols
  • Assess the quantity of ingredients and supplies needed for meal preparation
  • Ensure that food quality and service standards are consistently met
  • Address and resolve customer inquiries and complaints
  • Maintain accurate records of inventory, repairs, sales, and waste
  • Compile food order summaries for the chef
  • Possess knowledge of various culinary styles relevant to the establishment
  • Supervise the assembly of food trays
  • Oversee the delivery of food trolleys
  • Establish and manage work schedules for staff
Work Environment
  • Fast-paced and dynamic atmosphere
  • Ability to work under pressure and meet tight deadlines
  • Combination of sitting, standing, and walking throughout the shift
  • Extended periods of standing and physical activity
  • Attention to detail is essential
Personal Attributes
  • Strong client focus and service orientation
  • Effective interpersonal and communication skills
  • Adaptability and flexibility in a team setting
  • Proactive and dependable work ethic
Work Conditions
  • Permanent position
  • Full-time hours: 40 hours per week
  • Work language: English