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HR Operations Specialist

3 months ago

Pickering, Ontario, Canada Great Canadian Entertainment Full time
Position Overview

Reporting to the Human Resources Manager, this role is pivotal in delivering comprehensive HR services at the site level. The incumbent will manage team member inquiries and modifications while providing essential administrative support. This position ensures compliance with company policies and fosters a motivating environment, contributing to a safe and inclusive workplace for all employees.

Primary Responsibilities
  • Facilitates HR documentation and oversees site record-keeping
  • Drafts internal communications as needed
  • Maintains an updated list of regulatory obligations
  • Conducts orientation sessions for new team members
  • Handles employment verification inquiries
  • Coordinates Workers' Compensation Claims for accuracy
  • Assists in recruitment efforts, including participating in job fairs, interviewing candidates, conducting reference checks, and recommending applicants
  • Provides HR guidance to team members and site leadership; escalates issues to the HR Manager when necessary
  • Collaborates with other locations regarding team member transfers and documentation
  • May represent the organization at Occupational Health and Safety meetings
  • Communicates effectively with relevant operational departments
  • Builds and maintains strong relationships with guests and team members
  • Ensures adherence to licensing regulations, health and safety standards, and other legal requirements
  • Performs additional duties as assigned

Qualifications and Skills

  • High School Diploma; post-secondary education in Human Resources or a relevant combination of education and experience
  • HR certification is advantageous
  • At least 2 years of experience in HR or administrative support
  • Exceptional communication skills with a focus on customer service
  • Proficient in MS Office; experience with JDE or HRIS is a plus
  • Ability to obtain a Gaming License successfully

Work Environment

  • Office and casino setting; may require non-traditional hours and occasional travel

Great Canadian Entertainment is dedicated to fostering diversity, equity, and inclusion. We encourage all qualified candidates to apply. We provide accommodations for individuals with disabilities throughout the recruitment process. Thank you to all applicants for their interest.