Business Analyst, Academic Administration

1 week ago

Ottawa, Ontario, Canada University of Ottawa Full time
Job Title: Intermediate Specialist, Academic Administration

Job Type: Employee

Duration: 12 months (fixed-term)

Job Family: Academic Administration

Number of Open Positions: 1

Faculty/Service - Department: Wellness, Business Experts

Campus: Main Campus

Union Affiliation: SSUO

Job Summary:

We are seeking an Intermediate Specialist, Academic Administration to provide business expertise and support to various levels of management. The successful candidate will contribute to the evaluation of business and operational requirements, identify business processes and transactions, and develop business requirements from different components of systems.

Key Responsibilities:

  • Business Analysis: Evaluate business and operational requirements, identify improvements to procedures, and develop business cases.
  • Business Requirements: Identify, design, and refine business processes and transactions.
  • Impact Assessment: Anticipate risks and issues in plans and requirements, and work collaboratively with IT professionals to resolve them.
  • Testing: Design and execute business and end-user test scenarios.
  • Data Cleansing: Participate in data cleansing per the data conversion strategy.
  • Communication and Documentation: Prepare business reports and instructional manuals to document business processes and support users.
  • Process Redesign and Implementation: Develop procedure manuals and create training materials.
  • Systems Assessments and Improvement: Review system capabilities and workflow to determine if the processes enhance the needs of the client and student experience.
  • Qualitative and Quantitative Analyses: Run basic qualitative and quantitative statistical analyses using statistical software.

Requirements:

  • University Degree in Commerce, Administration, Computer Science, Information Technology, Management Information Systems (MIS), or a related field, or an equivalent combination of education and experience.
  • Minimum 3 years of experience supporting business units and their IT needs.
  • Thorough knowledge and experience of business processes, rules, and management systems used by the University.
  • Knowledge of computing principles with an understanding of business processes and cycles.
  • Knowledge of project management methods and practices.
  • Knowledge of the University's established IT strategies, policies, and procedures.
  • Knowledge of various software and web applications, including external products and their interactions with University systems.
  • Experience in integrating client objectives with systems.
  • Analytical skills to convert business requirements into functional specifications.
  • Strong attention to detail.
  • Ability to communicate business requirements into functional requirements.
  • Ability to adapt to changing requirements and processes.
  • Proactive in keeping abreast of new/emerging business processes.
  • Good knowledge of statistical software.
  • Bilingualism - French and English (written and spoken).

Key Competencies at uOttawa:
Planning: Organize a series of actions or events to realize an objective.
Initiative: Demonstrate creativity and initiative to suggest improvements.
Client Service Orientation: Anticipate and identify the needs of clients.
Teamwork and Cooperation: Work well with other members of the team.

The University of Ottawa is an equal opportunity employer. We are committed to employment equity and fostering a culture of respect, teamwork, and inclusion.

Note: If this is a union position: The hiring process will be governed by the current collective agreement.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral and reading comprehension in their second official language.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors to be fully vaccinated against Covid-19 as defined in Policy 129. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future.

How to Apply: Please submit your application through our online portal.

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