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Food Service Supervisor

2 months ago

Gimli, Canada Robin's Donuts Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Robin's Donuts. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage products meet the highest standards of quality.

Key Responsibilities
  • Supervise and Co-ordinate Activities

Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.

Train and Develop Staff

Train staff in job duties, sanitation and safety procedures, and provide ongoing support and guidance to ensure that they have the skills and knowledge required to perform their roles.

Estimate and Manage Inventory

Estimate ingredient and supplies required for meal preparation, and manage inventory levels to ensure that we have sufficient stock to meet customer demand.

Ensure Quality Control

Ensure that food and service meet quality control standards, and take corrective action if necessary to maintain high standards.

Prepare Budgets and Reports

Prepare budget and cost estimates, and maintain accurate records of stock, repairs, sales, and wastage.

Address Customer Complaints

Address customers' complaints or concerns in a professional and courteous manner, and take steps to resolve issues promptly.

Requirements
  • Education

Secondary (high) school graduation certificate.

Work Environment

Noisy and odour-filled work environment.

Work Setting

Coffee shop, fast food outlet or concession, and restaurant.

Tasks

Establish methods to meet work schedules, supervise and co-ordinate activities of staff, train staff, estimate ingredient and supplies required, ensure quality control, prepare budgets and reports, address customer complaints, and maintain records of stock, repairs, sales, and wastage.

Supervision

Supervise 3-4 people.

Transportation/Travel Information

Own transportation.

Work Conditions and Physical Capabilities

Fast-paced environment, work under pressure, combination of sitting, standing, walking, standing for extended periods, walking, physically demanding, and attention to detail.

Personal Suitability

Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability.

Experience

7 months to less than 1 year of experience.

Health Benefits

Health care plan.

Other Benefits

Parking available, permanent employment, and 35 to 40 hours per week.