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Food Service Manager

2 months ago

Gimli, Canada Robin's Donuts Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Robin's Donuts. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage products meet the highest standards of quality.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
  • Prepare Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Address Customer Complaints: Address customer complaints or concerns, providing excellent customer service and resolving issues promptly.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information.
  • Prepare Reports: Prepare and submit reports, providing management with key performance indicators and recommendations for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Work Environment: Noisy, odours, fast-paced environment, work under pressure, standing for extended periods, walking, physically demanding, attention to detail.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, dependability.
Benefits:
  • Health Benefits: Health care plan.
  • Other Benefits: Parking available, permanent employment, 35 to 40 hours per week, English language, work site environment.