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International Training Coordinator

3 months ago

Montreal, Quebec, Canada Workplace Options Full time

About Us:

Established in 1982, Workplace Options is the foremost independent provider of comprehensive wellbeing solutions. Our tailored programs and extensive global network of certified providers and professionals empower individuals to enhance their health, happiness, and productivity in both personal and professional spheres. Trusted by a significant portion of Fortune 500 companies, we deliver high-quality care through digital and in-person channels to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. Joining Workplace Options means becoming part of a dedicated team focused on enhancing employee wellbeing globally.

Current Position: International Training Coordinator

Location: Canada
Work Arrangement: Hybrid or remote based on your location relative to our offices
Language Proficiency: English and French required

Key Responsibilities:

The Global Learning Solutions Team is seeking an International Training Coordinator. This role is essential in delivering top-tier training on behalf of the Global Learning Solutions department. We are in search of a skilled trainer with exceptional capabilities in conducting both virtual and in-person training sessions on a variety of subjects related to mental health and wellbeing. The ideal candidate will possess outstanding training and facilitation skills, along with a solid understanding of mental health, support mechanisms, and wellbeing strategies to create training materials on diverse topics and generate innovative ideas for new training initiatives. Proficiency in both English and French is crucial, as the candidate will be expected to confidently deliver high-quality training sessions in both languages. Additionally, candidates should be able to consult with clients regarding their training requirements and propose suitable training interventions aligned with their goals and environments.

Responsibilities Include:

  • Develop content on various subjects to enhance our global learning offerings, including standard catalog topics, promotional webinars, and professional development sessions.
  • Engage with clients to assess customized training needs and formulate proposals tailored to their specifications.
  • Collaborate with other members of the GLS team to ensure seamless delivery from the client's perspective.
  • Facilitate virtual and in-person training sessions on a range of mental health and wellness topics.
  • Conduct both standard and customized training sessions.
  • Identify and select suitable trainers to meet client training requests.
  • Coordinate training logistics with trainers and account managers.
  • Provide a summary of training outcomes to the account manager post-session.
  • Host online webinars or record sessions as per client requests.
  • Work with local trainers to ensure effective localization of training.
  • Ensure compliance with the WPO Translation Policy for presentation materials.
  • Serve as a subject matter expert on available training programs and orientations.
  • Manage tailored learning projects as part of WPO's promotional initiatives.

Qualifications:

  • A minimum of a bachelor's degree, preferably in psychology or a related field.
  • Strong communication skills in both written and spoken English and French.
  • Experience in the mental health sector.
  • Flexibility to accommodate various time zones.
  • Exceptional organizational and administrative abilities.
  • Capacity to manage multiple projects simultaneously.
  • Strong technological proficiency – capable of delivering training across different platforms and utilizing various training tools to enhance interactivity. Familiarity with MS Word, MS Excel, PowerPoint, Outlook, Microsoft Office 365, and eLearning/LMS systems is preferred.
  • Excellent written and verbal communication skills, with sensitivity to working with individuals from diverse linguistic backgrounds and varying levels of English proficiency.
  • Appreciation for cultural diversity.
  • Able to thrive in a fast-paced global environment.
  • Expertise in maintaining data quality standards.

What We Offer:

At Workplace Options, we not only provide wellbeing services to our clients but also prioritize the wellbeing of our employees. Our commitment to employee wellbeing includes:

  • Paid Time Off
  • Life Insurance
  • Employer Pension Contributions
  • Travel Reimbursement
  • Comprehensive healthcare, dental, and vision benefits
  • Training and tuition reimbursement
  • Gym Reimbursement
  • Wellness rewards
  • Access to EAP benefits and all WPO services
  • Mentorship Program
  • Employee exchange program

At Workplace Options, we are dedicated to fostering a workplace where individuals feel empowered to express their authentic selves, free from judgment or discrimination. We recognize that diversity is just the beginning and requires ongoing nurturing to flourish. We are committed to taking actionable steps to achieve equitable and measurable outcomes.

We aim to create an environment where diverse voices are not only heard but actively sought out and valued for their unique perspectives. By promoting authenticity, we strive to build a vibrant and inclusive community that encourages collaboration, innovation, belonging, and personal growth.

For more information about Workplace Options, please visit our website. We handle personal data in accordance with applicable data protection laws.