Senior International Services Advisor

3 weeks ago


Montreal, Quebec, Canada National Bank Full time
Job Title: Senior Advisor International Services

Join National Bank as a Senior Advisor International Services and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our International Services team, you will play a vital role in driving business growth and improving operational efficiency.

About the Role:

We are seeking a highly motivated and experienced professional to join our team as a Senior Advisor International Services. In this role, you will be responsible for:

  • Participating in projects to improve service quality, customer experience, and operational processes
  • Developing and implementing effective work tools and processes to enhance operational profitability
  • Establishing and maintaining effective communication with international partners
  • Coordinating the production and updating of documents for the sector
  • Supporting business partners to ensure the stability of their work tools
About the Team:

You will be part of a collaborative and expert team of 10 colleagues, reporting to the Product Manager. Our team is known for its high-quality delivery and great work atmosphere. We offer a range of ongoing learning opportunities for your development, including hands-on learning, training courses, and collaboration with colleagues from diverse backgrounds.

Requirements:

To be successful in this role, you will need:

  • A Bachelor's degree in a related field and five years' relevant experience, or a Master's degree in a related field and three years' relevant experience, or a University certificate and seven years' relevant experience
  • Proven experience in process management, international products, and technology
  • Excellent communication and interpersonal skills
What We Offer:

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family. These include health and wellness programs, flexible group insurance, a generous pension plan, and employee share ownership plan, among others.

Why Join Us:

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. We value partnership, agility, and empowerment, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees and welcome candidates from diverse backgrounds.



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