Ski Equipment Technician

2 days ago


Whistler, British Columbia, Canada Testing four company Full time
About the Role

We are seeking a highly motivated and customer-focused Ski Equipment Technician to join our team at Testing four company. As a Ski Equipment Technician, you will be responsible for delivering exceptional service to our customers by providing high-quality ski and snowboard rentals, as well as offering support and assistance throughout their stay.

Key Responsibilities
  • On-Road Responsibilities:
    • Deliver ski/snowboard rentals and accessories to our customers' accommodations, ensuring timely and efficient service.
    • Provide equipment support to our guests throughout their stay, addressing any issues or concerns promptly.
    • Pick up all equipment after our guests' last day on snow, ensuring a seamless experience.
    • Gas up, wash vans, and clean the interior regularly to maintain a high level of service.
  • Shop Responsibilities:
    • Pack orders for future deliveries, ensuring accuracy and efficiency.
    • Perform basic ski tuning, waxing, and general maintenance of our equipment to ensure optimal performance.
    • Maintain a clean and organized shop environment, adhering to company standards.
    • Restock vans with extra equipment, ensuring a smooth delivery process.
    • Answer and make calls to our customers, providing exceptional communication and support.
Requirements
  • No prior experience is required, but a passion for winter sports and customer service is essential.
  • Ability to work a varied schedule, including early mornings and late evenings.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Ability to lift and move equipment, as well as work in a fast-paced environment.
What We Offer
  • A competitive hourly wage, plus tips.
  • A comprehensive benefits package, including a ski pass.
  • A dynamic and supportive work environment, with opportunities for growth and development.


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