Banking Advisor

4 weeks ago

London, Ontario, Canada National Bank Full time
Job Title: Banking Advisor

As a Banking Advisor at National Bank, you will have the opportunity to work in a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

Your Responsibilities:
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances effectively.
  • Listen actively to clients' needs and resolve complex situations in a timely and professional manner.
  • Provide advice and offer transaction solutions for Personal Banking clients, ensuring their financial goals are met.
  • Demonstrate the ability to build lasting business relationships with clients and colleagues.
  • Ensure client satisfaction and engagement by providing exceptional customer service.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible support.
  • Ensure adherence to compliance and risk management rules, maintaining a high level of professionalism and integrity.
Your Team:

You will be part of a dynamic team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.

Career Opportunities:

After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. You could advance in the same role, get promoted, or move to another region or branch. We offer many career opportunities and encourage internal mobility.

Training and Development:

We provide on-the-job learning and personalized training content to help you master your role. You will also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.

Requirements:
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Benefits:

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These include a health and wellness program, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, and opportunities to get involved in community initiatives.

About Us:

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.

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