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Animal Care Specialist
2 months ago
We are seeking a highly motivated and compassionate Animal Care Specialist to join our team at the BC SPCA. As a key member of our shelter operations team, you will be responsible for providing exceptional care and support to the animals in our shelter.
Key Responsibilities:- Assume a leadership role in designated areas of the shelter, including dogs, cats, and cruelty investigations.
- Oversee the activities of animal care attendants and volunteers, ensuring that training has been provided and proper procedures are being followed.
- Recruit, select, schedule, and manage volunteers in designated areas, utilizing volunteer management software.
- Maintain clear communication with staff and volunteers regarding daily operations and tasks.
- Ensure the shelter is maintained in a clean, sanitary, and efficient manner.
- Monitor animal health and welfare through kennel cards, whiteboards, and daily logs.
- Provide exceptional customer service to the public, responding to inquiries and providing information on animal care and adoption.
- Assist with adoptions, redemptions, and intake of animals, ensuring all procedures are conducted according to policy and meet customer needs.
- Support and implement BC SPCA provincial initiatives and adhere to operational policies and procedures.
- Participate in local and provincial fundraising initiatives.
- Work in compliance with the Occupational Health and Safety Act and its regulations.
- Review inventory of shelter supplies, ensuring timely ordering and maintenance.
- Operate the Animal Centre vehicle, transporting animals to and from the veterinarian clinic, and maintaining vehicle cleanliness and maintenance.
- Collaborate with staff and volunteers to enhance animal health and welfare and create a harmonious team environment.
- Participate in meetings to share ideas and suggestions for improving the enjoyment of working for the BC SPCA and increasing productivity.
- High School Diploma or equivalent
- Valid Class 5 BC driver's license
- Sound knowledge of animals, their breeds, characteristics, and common diseases
- Previous kennel or animal care experience an asset
- Demonstrable interest in all aspects of animal welfare
- Ability to work with staff, volunteers, and the public in a positive, practical manner, with minimal supervision
- Excellent verbal, written, and organizational skills
- Basic computer skills for front desk duties, including answering emails and updating animal records
- Position requires physical demands, including heavy lifting, pushing, and pulling, requiring a level of fitness and endurance
- Minimum one year animal care experience with the BC SPCA or related agency preferred
- Completion of BC SPCA courses, including Introduction and Overview, Animal Management 1, and ShelterBuddy, upon hire or within six months