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Client Care Specialist

1 month ago

Fort McMurray, Canada AB - Wood Buffalo Small Animal Hospital Full time

About This Role

We are seeking a highly skilled Client Care Specialist to join our team at AB - Wood Buffalo Small Animal Hospital. As a Client Care Specialist, you will be responsible for building positive client relationships by displaying genuine care and compassion towards clients and their pets.

Key Responsibilities:

  • Greet and check-in clients in a friendly and warm manner
  • Receive incoming calls from current and prospective clients utilizing a courteous and caring approach
  • Screen calls, book appointments, take detailed messages, and provide knowledgeable non-medical information to clients
  • Perform administrative office tasks, including mail, drafting memos and other correspondence, completing reports, and other ad-hoc document requests

What We Offer:

  • Competitive Hourly Wage
  • Potential Path to Equity
  • Comprehensive Benefits Include: Medical, Dental & Life Insurance
  • Flexible Schedule
  • Vacation & Paid Time Off
  • Staff Discount Program For Products And Services Purchased At The Hospital