Food Service Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 2583880 Ontario Inc. as a key member of our culinary operations.
Key Responsibilities- Supervise and Coordinate Food Preparation
Oversee the activities of staff who prepare and portion food, ensuring that all food is prepared to the highest standards of quality and safety.
Train and Develop StaffTrain staff in job duties, sanitation procedures, and safety protocols to ensure that they are equipped to perform their roles effectively.
Inventory ManagementEstimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
Quality ControlEnsure that all food and service meet our quality control standards, maintaining a high level of customer satisfaction.
Customer ServiceAddress customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.
Record KeepingMaintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
ReportingPrepare and submit regular reports on sales, inventory, and customer feedback, providing actionable insights for business improvement.
Team LeadershipLead and motivate a team of 5-10 staff members, providing guidance and support to ensure that they are able to perform their roles effectively.
Requirements- Education
College or CEGEP diploma in a related field, such as hospitality or culinary arts.
ExperiencePrevious experience in a food service environment, preferably in a supervisory or management role.
LanguageFluent in English, with excellent communication and interpersonal skills.
Security ClearanceBasic security clearance and bondable.
TransportationValid driver's license and reliable transportation.
Work EnvironmentThis is a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. The successful candidate will be able to work in a combination of sitting, standing, and walking, with the ability to stand for extended periods.
Personal Suitability- Client Focus
Excellent customer service skills, with a focus on providing a high level of customer satisfaction.
Interpersonal SkillsStrong interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
CommunicationExcellent oral communication skills, with the ability to communicate effectively with staff, customers, and other stakeholders.
FlexibilityAbility to work flexible hours, including evenings, weekends, and holidays.
Team PlayerStrong team player skills, with the ability to work collaboratively with staff and other stakeholders to achieve business objectives.
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