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Supervisor, Food Services

2 months ago


Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Supervisor, Food Services to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food and service.

Key Responsibilities
  • Operations Management
    • Establish and implement efficient methods to meet work schedules and ensure seamless day-to-day operations.
    • Requisition food and kitchen supplies to maintain optimal inventory levels.
    • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize profitability.
  • Quality Control
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports to management on a regular basis.
  • Supervision
    • Supervise 1 to 2 team members, providing guidance and support to ensure their success.
  • Government Programs
    • Ensure compliance with government programs and regulations, maintaining recognized employer status.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • Will train, but prior experience in a similar role is an asset.
  • Language
    • Fluency in English is required.
  • Work Schedule
    • 30 hours per week.