Assistant Store Manager

2 months ago

Kitchener, Ontario, Canada Winners Full time
Empowerment Through Leadership

At Winners, we're committed to empowering our leaders to make a positive impact on our stores and our customers. As an Assistant Store Manager, you'll play a key role in driving sales, managing expenses, and reducing shrink and damages. You'll be responsible for recruiting, training, and developing your team, as well as providing exceptional customer service.

Key Responsibilities:
  • Manage assigned areas, including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving
  • Direct accountability for recruitment, training, and Associate development, performance, and acts as a role model on delivering positive Associate and customer experience in Store
  • Provide input on succession plans to meet future needs, including ensuring each Associate has a development plan that supports their growth and career aspirations
  • Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives
  • Accountable to support established store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service
  • Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market, or competition changes to inform recommendations to District Managers and Business Development teams
Requirements:
  • Post-secondary education is preferred; minimum high school education required
  • Minimum 2 to 3 years supervisory experience in Retail, including but not limited to operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems
  • Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching

Salary Range: $46,410 - $65,076

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.*

At Winners, we're committed to creating a diverse and inclusive work environment that values and respects all individuals. We're an equal opportunity employer and welcome applications from diverse candidates.

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