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Head of Culinary Services

3 months ago

London, Ontario, Canada Tri-County Mennonite Homes Full time

Position Overview:

Under the guidance of the Executive Director, the Head of Culinary Services will play a vital role within the Tri-County Mennonite Homes team.

This role is responsible for overseeing food and dining operations across our comprehensive care facility for seniors.

The ideal candidate will focus on the priorities of the division, collaborating closely with the Leadership Team. With a proactive mindset, they will embody a culture of exceptional customer service and person-centered care.

They will enhance communication and create a supportive network for the Culinary Services staff, while implementing systems to elevate quality outcomes, ensure compliance with regulations, and maintain safe business practices in accordance with company policies.

As a member of the leadership team, participation in the Continuous Quality Improvement Committee and Professional Advisory Committee is essential to foster a collaborative approach centered on enhancement and Best Practices.

Your enthusiasm for cultivating trusted relationships to provide an enjoyable dining experience, along with your commitment to engaging a team of culinary professionals, will ensure the overall well-being and quality of life for our residents. In this capacity, you will concentrate on:


• Achieving targets for Resident Satisfaction and Employee Engagement


• Delivering services to residents with a focus on their personalized nutritional plans


• Ensuring consistency in our branded dining experience through ongoing monitoring and quality improvement while adhering to food safety standards


• Recruiting and training a skilled team of culinary professionals


• Managing food and labor costs effectively


• Ensuring departmental policies and procedures comply with relevant legislation


• Developing, hiring, and engaging a team of culinary staff to provide high-quality nutritional services in a unionized setting


• Overseeing the operational budget along with vendor agreements

Qualifications:

  • Active membership with the Canadian Society of Nutrition Management (CSNM)
  • Exceptional client relationship skills and a commitment to service excellence
  • Proficient in conducting assessments and referrals for dietary requirements
  • A minimum of three (3) years of relevant dietary experience, including one (1) year in a leadership role
  • A passion for food and long-term care
  • Ability to provide a recent Vulnerable Sector Check (including a Criminal Background Check) or willingness to obtain one
  • Strong interpersonal and organizational abilities
  • Experience in financial analysis and budget management
  • Current knowledge of innovative trends in resident food delivery; familiarity with Meal Suite Program is an asset
  • Proven ability to lead, motivate, coach, and develop team members during periods of change
  • Experience in a Long Term Care environment and collaboration with Registered Dieticians on clinical matters
  • Excellent verbal and written communication skills
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with food service IT systems
  • Knowledge of Point Click Care and Point of Care computer programs is advantageous
  • Previous experience in a unionized environment is preferred
  • Availability for after-hours on-call rotation.

What We Offer:

  • Full-time, part-time, and casual employment opportunities
  • Pension plan
  • Health and dental benefits
  • Short-term disability coverage
  • Life insurance
  • Paid orientation
  • Training and career development opportunities
  • Employee appreciation events
  • Employee Assistance Program
  • A supportive work environment
  • Tuition support programs
  • Employee discounts on meals

About Tri-County Mennonite Homes:

Tri-County Mennonite Homes is a leader in providing services to seniors and individuals with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court, Nithview Community, and Aldaview Services. Our mission is "Making Every Day Matter".

Tri-County Mennonite Homes does not mandate COVID-19 vaccinations; however, we strongly recommend being up-to-date with vaccinations.

We are committed to accommodating individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA) throughout our recruitment process. If you require accommodation at any stage of the recruitment process, please inform our Human Resources Consultant.