Food Service Team Lead

2 weeks ago


Mount Brydges, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food and beverage services.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
  • Prepare and submit reports to management on a regular basis.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a food service environment, preferably in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for extended periods and lift up to 25 pounds.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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